Purpose

 

Suvita is committed to safeguarding your privacy. This privacy policy sets out how we collect and process your personal information. 

 

This policy may change, so please make sure to check it from time to time. It was last updated on 16th August 2024.

 

How do we collect information?

 

We collect information in the following ways:
 

• When you interact with us directly: This could be if you contact us via email, telephone, through the post, or in person.

• When you interact with us through third parties:  For example, making a donation to Suvita through a third party donation platform.

• When you visit our website: We gather general information which might include IP address, geographical location, browser type, referral source, length of visit and number of page views. Wherever possible this information is anonymous.

 

What information do we collect?

 

The information we collect from you directly, or from third parties with whom we work, may include:
 

• Name

• Address

• Email address

• Telephone number

• Contact preferences

• Information about your computer and about your visits to our webpage, including IP address, geographical location, browser type, referral source, length of visit and number of page views. We use Google Analytics to track website traffic and usage anonymously.

• Information provided as part of a job application, as set out in the application and necessary for the purposes of considering the application.

 

How do we use your information?

 

We may use your information :

• To provide you with information about our work or activities,

• To process donations or grants that we receive from you,

• To manage and process your job application,

• For administrative purposes,

• For internal record keeping relating to any donations, feedback or complaints

• To analyse and improve the content and operation of our website,

• To analyse and improve our internal business processes,

• Where we are required by law to disclose or otherwise use your information.

 

Lawful basis/Legitimate interests

 

Our processing of personal information as described in this policy is based on one or more lawful grounds, including:

• Consent: We will ask for consent to use your information to send electronic communications such as newsletters.

• Contractual relationships: It is sometimes necessary to process personal information to enter contractual relationships with people, for example if you apply for a job with us.

• Legal obligations: We may sometimes be obliged to process your personal information due to binding legal obligations - we will only ever do this when strictly necessary.

• Legitimate interests: Applicable law allows personal information to be collected and processed if it is reasonably necessary for our legitimate interests, as long as its use is fair, balanced and does not unduly impact individuals’ rights. 

 

How we share your information

 

We may share your information with a limited number of trusted third parties. This includes: 

 

• Third party service providers who perform functions on our behalf, including external contractors and professional advisors.

• Third party software providers, where we have appropriate data processing agreements or similar protections in place.

• Tax, audit or other regulatory authorities.

• Analytics and search engine providers, including Google Analytics, to help us optimise our user experience.

 

We may also disclose your information if we are required to do so by a regulatory authority or law enforcement, or in order to comply with any other applicable legal obligation. 

 

We do not sell or share your personal information with organisations so that they can contact you for marketing activities.

 

Sharing information outside the UK

Where necessary for the above purposes, we may sometimes transfer personal information outside of the UK. When doing so, we will ensure appropriate safeguards are in place. Please contact us for more information.

 

Data Retention

 

We will keep and delete your information according to our internal policies and will keep it no longer than reasonably necessary for the purposes for which we hold it, taking into account relevant legal and regulatory retention requirements and operational considerations.

 

Your rights

 

You have certain rights in respect of the personal information we hold about you, as laid out below.  Please note that not all rights will be applicable in all circumstances. 

 

If you wish to exercise any of these rights or make a complaint, you can do so by email to contact@suvita.org, or by writing to us at Suvita UK, 7 Bell Yard, London, WC2A 2JR. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain directly to the ICO.

 

These rights are:

 

• Your right of access - You have the right to ask us for copies of your personal data.

• Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

 

Cookies policy

 

Our website contains cookies, in order for us to maintain and improve performance.  These cookies fall into the following categories:

 

Wix-related Cookies: These consist of both essential cookies and analytical/performance cookies, and are mostly used for session management, security, and ensuring a smooth user experience. 

Google Analytics Cookies: These are used to track user behaviour on our site and generate analytics reports to help improve user experience.  For more information see here. You can opt out of Google Analytics cookies with this browser extension.

Google Services Cookies: These cookies are associated with other Google services integrated into the site, possibly through embedded content like YouTube videos or Google Maps. For more information see here.

 

You can disable, block or remove cookies at any time.

​

​